Important – read this carefully before accessing and using the Otixo services.
Effective: May 24, 2018
We request information from you (which may include your name, address, telephone number, email address, age, gender and, when necessary, credit card information) when you:
This activities require you to provide us with Personal Data. In these situations, if you choose to wihhold any Personal Data requested by us, it may not be possible for you to gain access to certain parts of the site and for us to respond to your query.
To provide you with certain social features, we may collect information about your contacts or friends from third party websites that provide access to this information, such as Facebook, LinkedIn, Twitter, or email services. We respect and follow the privacy policies of those third party services with regard to the data we collect from them.
We may use the information we collect to:
We will not use your personal information to advertise or communicate promotional offers, directly or indirectly, using direct mail marketing or telemarketing, unless you give us permission to do so. We allow personally identifiable information to be combined with previously collected non-identifiable information with the consumer’s prior affirmative consent (“opt-in”). We do not create personally identifiable profile information unless consumers are notified and given an opportunity to opt out at the time and place that the personally identifiable information is collected. We will collect personally identifiable profile information only from web site operators with which we have contractual relationships. We will provide reasonable access to profile information that is personally identifiable or is associated with personally identifiable information.
We may enable other users of our site and third parties to view or receive information from your profile, subject to your permission to share this information. These third-parties may include social networking providers such as Facebook, Linked-In, Twitter and MySpace, as well as individual subscribers to these third-party services. With your permission, we may publish or distribute selected information about you, such as your recommendations, interests and other data of possible interest to other users of our site and third parties.
For the purpose of operating our business, we may transfer information between Otixo and our preferred service providers who use that information only to conduct Otixo business. For example, they may handle our credit card processing, shipping, data management, email distribution, market research, information analysis, and promotions management. We provide our preferred service providers with the information they need to perform their services and work with them to respect and protect your information.
From time to time we might establish a business relationship with carefully selected persons or companies whom we believe trustworthy. In such cases we might share and cross-reference information, including personally identifiable information about you that will enable such persons or entities to contact you regarding products and services that may be of interest to you. If you prefer that we do not share any information with these companies, please contact us (firstname.lastname@example.org) to update your privacy settings.
We may provide your information to our wholly-owned companies and affiliates, which may be outside the United States. We may also sell or transfer your personal information to third parties in connection with any merger, acquisition, reorganization, change in capital structure or sale of all or substantially all of the assets of Otixo.
We may provide information to other companies for purposes such as reporting and marketing. We may sell or transfer non-individualized information to third parties, including summary or aggregated anonymous information about all or sub-groups of users of our site.
On rare occasions, we may disclose specific information upon governmental request, in response to a court order, when required by law, to enforce our website policies, or to protect our or others’ rights, property, or safety. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.
We use a variety of security measures, including sophisticated encryption and authentication tools to maintain the safety of your personal information. Regardless of these efforts, no data transmission over the Internet can be guaranteed to be 100% secure. Your personal information is contained behind secure networks and is only accessible to a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. Credit card numbers allow a user to subscribe to (and thus pay for) our business service. All credit card information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be accessed only as stated above. We will use the information for purposes of processing and completing only those transactions you approve, and the information will be disclosed to third parties only as necessary to complete a specific transaction. This data is protected and stored on our behalf by third party service providers (such as Recurly and PayPal). When you subscribe to the Service credit card data will be immediately encrypted, used once in a single authorization process and securely stored by the third party service provider. We and our App are never able to access, see or display more than the card type, the last 4 digits of the credit card number, the name of the holder and the expiration date. Our App does not store or logging numbers. The service providers do not save the CVV codes. Credit card numbers are used by Recurly to initiate secure payments through the specific payment gateway at PayPal on a single occasion or a regular basis. PayPal charges the credit card and deposits money to our account. All processes adhere to PCI-DSS Level 1.
Our site may contain hypertext links to the websites of one or more third parties. We are not responsible for the privacy practices or the content of these other websites.
Advertising agencies, advertising networks, and other companies who may place advertisements on our site may use their own cookies, pixel tags, web beacons, web bugs and other technology to collect information about you. We do not control these companies’ use of such technology and we have no responsibility for the use of such technology by these companies to gather information about you.
Like other interactive websites, we collect information about your use of our site and our services using cookies, log files, and techniques used to track who is reading a web page or e-mail, when, and from what computer, such as web bugs, web beacons or pixel tags.
A cookie is a small removable data file that is stored by your web browser on your computer. Cookies allow you to place an order on our website and allow us to enhance and personalize your online browsing and shopping experience.
The marketing page and the application start page are tracking information with pixel images on behalf of Google Analytics. You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookie settings.
Pixel tags, also known as web beacons or web bugs, are tiny graphic images (referred to here as “GI”) that are unobtrusively placed on a website or in an e-mail. When the HTML code for the GI points to a site to retrieve the image, it simultaneously passes information to the our servers, such as the IP address of the computer that retrieved the image, the time and duration the GI was viewed, the type of browser that retrieved the image, and previously set cookie values.
We use GI to help us analyze your online behavior. We may use GI to collect information about your visit, including the pages you view, the links you click and other actions taken in connection with our sites and services. We also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring web site addresses. We also use GI to allow us to send you email in a format you can read and to let us know when you have opened an email message from us.
We also work with other companies who use tracking technologies to serve ads on our behalf across the Internet. These companies may collect non-personally identifiable information about your visits to our website and your interaction with our communications, including advertising. If you would like to opt-out of allowing third party companies to collect non-personally identifiable information about you during your visits to our site, please contact us (email@example.com) to update your privacy settings.
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us or would like to update or change your personal information or preferences, follow the instructions below to review, modify or delete your personal information.
To modify the information you have provided during registration, please login and update your personal settings.
To unsubscribe from an email, please follow the instructions in any email you receive.
If you request your registration information be deleted or if you unsubscribe from communications, we may maintain information about sales transactions or service inquiries for future service and record keeping purposes.
Any data that is no longer needed for the purposes specified in Collecting Information will be deleted. If at any point you wish us to delete information about you, you can simply contact us.
You have the right to request access to the information we have on you. You can do this by contacting us at firstname.lastname@example.org. We will make sure to provide you with a copy of the data we process about you. In order to comply with your request, we may ask you to verify your identity.
We will fulfil your request by sending your copy electronically, unless the request expressly specifies a different method. For any subsequent request, we may charge you with an administartive fee.
If you are visiting the Services from the European Economic Area please note that, in general, you are the 'Data Controller' of your Customer Data. In general, Otixo is the ‘Data Processor’ of Customer Data and the 'Data Controller' of Other Information for the purposes of applicable EU data protection law (including the General Data Protection Regulation 2016/679 (the “GDPR”).
We welcome your questions, comments, and concerns about privacy. Please contact us by mail or email at:
2443 Fillmore St #380-8035
San Francisco, CA 94115
If you have a data privacy complaint, please contact us by mail or email at:
2443 Fillmore St #380-8035
San Francisco, CA 94115
Otixo’s Independent Recourse Mechanism
Otixo has also established an independent recourse mechanism available to European residents with unresolved data privacy complaints. If you are a European resident and are not satisfied with the decisions rendered by Otixo’s internal complaint mechanism, you may raise any such unresolved complaints with the following organization before proceeding to independent recourse mechanisms: