Your Security

Feel Safe in the Cloud

Does Otixo keep any
of your information?
Does Otixo Store
any of your files or
file information?
Passwords used
in Otixo
Third-party Apps Your Otixo Password

Otixo does not permanently store your files. When you upload or move a file or folder across services, the Otixo database caches the file or folder until the process is complete. After the transfer of information is complete, the file or folder is removed from the Otixo database.

The comments made in your Spaces and the metadata for each connected cloud service are stored in the Otixo database.


Other than encrypted passwords, we only store the information you use to register with Otixo – your first name, last name, and email address.
No billing-related information is stored in our database, but instead on a subscription billing system ( which acts as an intermediary to our merchant account.

You are responsible for choosing your password. We require a minimum length of 8 characters and also encrypt the password before it is stored in the Otixo database. You are the only person who can reset your password and it cannot be revealed or used by anyone in the Otixo organization.


We use the OAuth authorization protocol when connecting to Google Docs, Dropbox, Box, Picasa, and OneDrive. OAuth is an industry-standard protocol which allows us to connect to these services without knowing, storing, or having access to your login credentials.

For all cloud services that do not support oAuth, you can decide whether Otixo stores your passwords for persistent access to these services, or prompts you to reenter your passwords upon login. All passwords are encrypted before they are stored in the Otixo database. No Otixo Team Member has access to them, and they can only be changed or accessed by you.


Otixo uses Google Viewer to let you preview your files. You can read more about the Google Viewer here.

Otixo uses as an intermediary to our merchant account. No billing-related information is stored in the Otixo database, but instead with Recurly.


Otixo strives to keep your accounts and information as private as possible. A copy of our full Privacy Policy is available here.

Security Concerns

We are very concerned with the security of our users. We welcome your comments, suggestions, and concerns at